Skip to Content

Payment Center


IMPORTANT NEWS

We’re providing relief for credit union members harmed by Hurricane Florence who are temporarily unable to make payments on an existing Self-Help CU consumer loan.  Our Consumer Loan Support & Collection Team is determined to do whatever it can to meet the needs of our borrowers at this most difficult time.

For loan information and assistance, call 919.956.4404 and select any name.

  1.    We can arrange to skip one or more loan payments without creating a past due situation.
  2.    Hardship Modifications may be granted if they are directly related to Hurricane Florence impact.

Payment Options

 

Pay Online (24/7)

Make your loan payment online here

Use this service only if you wish to submit a one-time payment or set up recurring monthly payments from an account you have at another financial institution. You may use your debit card or create an electronic draft using your checking or savings account information.

Depending on the type of loan, a convenience fee may be assessed at the time of each payment.

IMPORTANTPayments made using this service will not post immediately to your loan. Payments submitted by 4pm (Eastern Time) on credit union business days will post to your loan on that business day. Payments made after 4pm (Eastern Time) Monday through Friday (or on weekends or holidays) will post to your loan on the following business day.

 

Online & Mobile Banking

Enroll in Self-Help CU Online Banking and Mobile Banking to easily make payments by transferring funds from any Self-Help CU account free of charge.

 

Automatic Recurring Monthly Payments

This payment option is completely free of charge and can be setup to draft an account at any financial institution.

View the Mortgage ACH Form for details on how to set up automatic recurring monthly mortgage payments.

For all other loan types, call our Member Services Center at 800-966-7353.

 

Pay in the Branch

Make a loan payment at any of our full-service branch locations. See the locations section of this website for a complete list of our branches to find the branch nearest to you.

NOTE: You can make your Self-Help CU loan payments at any participating "Shared Branch" location. Find a Shared Branch location.

 

Pay By Mail

Pay By Phone (9am - 5pm, M-F)

Call 800-966-7353 to make a one-time payment by debit card or electronic draft from your checking or savings account. A convenience fee will be charged when you make a payment with the assistance of a Self-Help CU member service representative.