Frequently Asked Questions
Frequently Asked Questions about Self-Help Credit Union and Self-Help Federal Credit Union
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Frequently Asked Questions about Self-Help Credit Union & Self-Help Federal Credit Union
General
- What is Self-Help Federal Credit Union?
- What is Self-Help Credit Union?
- How is SH Federal CU different from SHCU?
- How are SH Federal CU and SHCU different from your full-service credit union affiliates?
- Why did you start Self-Help Federal Credit Union?
- Can I deposit in both SH Federal CU & SHCU?
- What are the requirements for joining Self-Help Federal CU and SHCU?
Deposits
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- How does my deposit serve the mission of Self-Help?
- Are deposits insured?
- What types of accounts can I open?
- Where can I find an ATM to use for my account?
- Can businesses, non-profits, religious groups, and other organizations become members of Self-Help?
- Can a member have more than one deposit account with Self-Help?
- When writing a check to Self-Help Credit Union, to whom do I make the check payable?
- How can a member transfer money from a Self-Help Credit Union account to an account at another financial institution?
- How can I get an auto loan through Self-Help?
- How does a deposit in Self-Help compare with a stock investment?
- How would a Self-Help deposit fit into my overall investment portfolio?
- Would opening a Self-Help Credit Union deposit compromise my relationship with my bank?
- Money Market Accounts (MMA)
- Certificates of Deposit (CDs)
- Individual Retirement Accounts (IRAs)
Still have questions? Call us at (800) 966-7353.
Membership
- What is Self-Help’s membership requirement?
- How do I change the address on my account?
- Can people or organizations from outside Self-Help locations in North Carolina, California, and Washington DC become members of Self-Help?
- Does Self-Help allow membership by an organization or business?
- How do I update authorized signatures on a corporate account?
- How can someone join one of Self-Help’s full-service branches?
- Organization & Business Membership
