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Lost or Stolen Card

Debit Card and Credit Card Customer Service

If your Self-Help debit card or credit card has been lost or stolen, please call the appropriate number below to report it:

  • During normal business hours (Mon - Fri, 9am - 5pm), please contact your branch.
  • After hours or on weekends, call toll-free at: 888-241-2510. From land lines outside the U.S., call collect at: 909-941-1398.