Self-Help Borrowers
Information for Self-Help borrowers facing foreclosure, and how we can help.
If you are facing foreclosure or behind on your mortgage payments, resources exist to help you keep your home.
Are you experiencing a hardship that has affected your ability to make your mortgage payments? If Self-Help is the investor in your loan, we may be able to help. We understand that financial hardships can happen. That's why we want to work with you and your lender to find alternative solutions to keep you in your home. Even in cases when you cannot keep your home, we will assist you with solutions that may avoid foreclosure.
For Self-Help borrowers, you can use this website to:
- Learn about your Program Options
- Learn more about How It Works
- Download forms to Begin The Process
- Contact our Borrower Assistance Group
You can contact Self-Help’s Borrower Assistance Group by calling 1-800-959-7633 or by email.
Our offices are staffed from 8am - 5pm EST, Monday through Friday. If you reach a voicemail during business hours, or call after hours, please clearly state your name and phone number. Someone will return your call within 24 hours.
