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19101 Bilingual Mortgage Credit Analyst - Charlotte, NC

The Organization:


Self-Help is a leading national community development financial institution headquartered in Durham, NC. Since 1980, Self-Help has provided $8.5 billion in financing to 159,000 families, individuals and businesses. It helps drive economic development and strengthen communities by providing responsible financial services; lending to individuals, small businesses and nonprofits; developing real estate; and promoting fair financial practices across the nation. The Self-Help family of nonprofit organizations includes Self-Help Credit Union, Self-Help Federal Credit Union, Self-Help Ventures Fund and the Center for Responsible Lending. Through its credit union network, Self-Help serves over 150,000 people in North Carolina, California, Chicago, Florida and South Carolina. Learn more at, and



Position Description:

Self-Help is looking for a full-time candidate eager to learn and further develop their career in the mortgage business to join its Mortgage Credit Administration team in Charlotte.  The Bilingual Mortgage Credit Analyst (Processor) will analyze mortgage loan files and obtain required documentation to ensure loan compliance with underwriting and regulatory guidelines. The Mortgage Credit Analyst will work with loan officers, underwriters, closers, borrowers and referral sources to obtain accurate and timely loan information.


The selected candidate must exhibit a strong commitment to helping others, including low-wealth borrowers who have been underserved by traditional financial institutions in the past, and will work with customers to help them during the closing process.  The ideal candidate will be a fast learner, detail-oriented, and self-motivated.


Essential Responsibilities:


The BL Mortgage Credit Analyst is responsible for handling all tasks required to prepare loan files for underwriting.  This will include such tasks as processing and analyzing loan files, preparing files for final underwriting, conducting quality control of loan files including verifying borrower information, gathering information on loan files, moving the application along to underwriting, and inputting and ensuring he accuracy of loan information in our loan systems.  The BL Mortgage Credit Analyst will perform other duties, including assisting with translation, as may be deemed necessary, as well.

Minimum Qualifications:

  • Bachelor’s degree and 2 year’s related experience, or an equivalent combination of education and experience.
  • Ability to effectively plan organize and prioritize work; keen attention to detail.
  • Ability to effectively present information and respond to questions from groups and/or individuals.
  • Knowledge of financial analysis and reporting of financial data.
  • Ability to learn and develop understand of FHA and conforming loan products.
  • Proficiency with Microsoft Word, Excel, and PowerPoint.
  • English/Spanish fluency.

Physical Requirements:


Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers.  Must be able to occasionally lift and exert force of up to 40 pounds.




Competitive nonprofit salary, based on experience, plus a generous benefits package.




To apply, send resume and cover letter, describing why you are a fit for this position, to Please include the position title as the subject.  Application must be received by October 30, 2019 to ensure consideration.  Applications received after this date may or may not be considered, depending on the applicant pool.  The position will remain posted until filled.




Self-Help is committed to providing equal employment opportunities to all persons regardless of race, color, class, age, gender, religion, disability that can be accommodated, marital status, ancestry, nationality, family status or sexual orientation.