During the COVID-19 pandemic, our goal at Self-Help is to help protect the health of our staff, members and the communities we serve. We also want to help protect our members’ financial health. If you are having trouble making your mortgage payment now, or if you believe you may have trouble ahead, please let us know. We are here to help. We can assess your situation, offer financial guidance, and discuss solutions that may be available to you. Please be prepared to document your job loss or loss of income through a layoff notice or other records. You may email documentation to firstname.lastname@example.org or fax documents to 919-287-2263. Make sure all documents include your full name, phone number and the property address. Thank you for your trust in us as we work together to overcome financial challenges during this difficult time.