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Downtown-JEA Tower Branch


Self-Help Announcements

  • Good news: Self-Help has welcomed members back to most of our branch lobbies. Members can access our branch lobbies for routine transactions, such as loan payments, check deposits, new accounts and other transactions that need a personal touch.  Lobby capacity varies depending on social distancing opportunities available at each branch; information is posted near the front door. Please double check specific restrictions and hours, which will be noted under each location below.

    As a  reminder, members may access online and mobile banking any time. Please let us know if you need any assistance using these services.

Metered parking only at this location.

This branch will open on March 24 under limited hours.

Beginning March 24, they will be opening on Wednesdays and Thursdays from 9 am to 4:30 pm.

21 W Church St.
Suite 102
Jacksonville, FL 32202

 (904) 360-5100
 (904) 356-0083 (fax)

Branch Hours
Mon:  9am-4:30pm 
Tue: 9am-4:30pm 
Wed: 9am-4:30pm 
Thu: 9am-4:30pm 
Fri:  8am-5pm 

Services available at this branch:
  • Account Opening
  • Checking and Savings Accounts
  • Home Mortgage Loans
  • Personal Loans
  • Small Business Loans