Check Out Our Member Stories

Supporting small businesses nationwide

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Learn More About Our Focus Areas

Making an impact through commercial loan opportunities

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Get to Know Self-Help

Explore why we do what we do

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Read Our Annual Report

See the numbers of how we supported our communities

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Connect with Our Team

Invest in the Self-Help mission and support local communities

Reach Out
Check Out Our Member Stories

Supporting small businesses nationwide

Read More
Read Our Annual Report

See the numbers of how we supported our communities

Learn More
Invest in What We Do

Connect with our team to see how you can be a part of the mission

Reach Out

Inclusive Financial Services that Center Community

Responsible loans, transparent services, and financial education

We're making ownership and financial opportunity more accessible to meet our communities' needs.

Our loan impact

$12.5 billion

in financing to the communities we serve

160,000 borrowers

with affordable consumer loans

90% of home loan borrowers

are first-time homeowners

Transparent services to meet community needs

Self-Help provides fair and affordable financial services to all, with a focus on reaching people of color, women, rural residents and low-income communities.

We Welcome Everyone

We offer accounts, loans and services designed for people from varied economic backgrounds and life stages.

We Make Finance Accessible

We prioritize transparency, low fees and loan criteria that don't exclude people with limited incomes.

We Build Trust

For many new members, our loans and accounts represent their first use of mainstream financial services.

Our Investors Care

We partner with values-aligned investors who enjoy the benefits of a federally insured credit union and competitive rates while contributing to our mission.

Our Locations Serve a Need

We intentionally open branches in underserved communities to provide a responsible alternative to predatory lenders and high-fee check cashers.

We Build Up Our Communities

We work with community partners to transform underutilized historic buildings and vacant lots into vibrant, useful spaces.

Our Merged Family Members
Over the years, Self-Help has merged with banks and credit unions nationwide to expand access to greater economic opportunities.

To learn more about the vibrant legacies of our merged family members who built a foundation of trust and impact in their communities, check out our Video Histories.

Financial coaching

Having access to financial services doesn't really matter if our communities haven't been given the tools to know how to effectively use them. To support our communities in building wealth for themselves that will last for generations to come, we offer free financial strength coaching for members. 

Many of our members have enough income to afford what they need, but they never learned effective spending and saving habits or how to build the credit required to qualify for financing. Our financial coaches work with members one-on-one to develop personalized achievable plans that support our members in reaching their financial goals.

Currently, we have:

  • In-person and/or virtual financial coaches in almost every region where we have branches
  • FICO® Credit Score Review services at almost every branch 
  • A partnership with GreenPath to offer services to regions that aren't covered by our coaches, extended hours, and additional languages to improve accessibility

We are constantly adding additional coaches to meet the needs of our communities, and we are observing real results, with many of our coaching clients:

  • Reaching savings goals
  • Paying down debt
  • Improving credit scores
  • Qualifying for loans
Financial education is pivotal to our mission of supporting communities

We're using financial coaching to make sure our members are better off in the long term because we believe everyone should have access to ownership and economic opportunity.

Financial education is pivotal to our mission of supporting communities

We're using financial coaching to make sure our members are better off in the long term because we believe everyone should have access to ownership and economic opportunity.

Real Stories from Our Members

Ending the Debt Cycle: Ms. Leola Stewart's Story

To support herself and her son with Guillaume-Berret Syndrome, Leola took out two personal loans from predatory lenders that were charging astronomical interest rates. These lenders kept Leola in a seemingly hopeless cycle of debt until she was able to refinance with Self-Help.

Deflated, but Not Defeated: Perseverance in the Face of Predatory Lending

Jerry felt pressured to act quickly when given the opportunity to buy the property where he had been operating his auto and tire shop, resulting in a predatory loan. The refinancing process was complex, but necessary to protect Jerry and this community resource for years to come.

Becoming a 20-year-old Homeowner in California

The median first-time homebuyer age is around 38 years old. With a statistic like that, it can be hard to imagine someone becoming a homeowner at 20 years old, especially in California. Yet, that is what one Self-Help borrower, Andrea, was able to accomplish.

Ready to Invest With Us?

Keep your money safe while uplifting underserved communities.