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Supporting small businesses nationwide

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Making an impact through commercial loan opportunities

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Get to Know Self-Help

Explore why we do what we do

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See the numbers of how we supported our communities

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Connect with Our Team

Invest in the Self-Help mission and support local communities

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Check Out Our Member Stories

Supporting small businesses nationwide

Read More
Read Our Annual Report

See the numbers of how we supported our communities

Learn More
Invest in What We Do

Connect with our team to see how you can be a part of the mission

Reach Out

Audio Banking

​Phone Banking
Manage your accounts by phone — 24/7

Use our automated phone banking system to check balances, move money, make payments, and more — anytime, from any phone, no internet required.

Toll-Free · 24/7

What you can do by phone

Dial in and use your keypad to access a full menu of account services:

  • Check loan or account balances
  • Track recent transactions
  • Transfer funds
  • Make payments

…and much more. Follow the menu prompts after dialing in to see the full list.

How to get started

Dial the phone banking number

Call your designated audio banking number from any phone, any time.

Enter your member number and PIN

You'll be prompted for your member number and your four-digit PIN.

First time calling? Use your default password

Your member packet includes a default password for your first call. Once you're in, you'll be prompted to create your own four-digit PIN.

Need help getting access or setting up your PIN?

Our member service team is ready to assist.