Report your lost or stolen Self-Help credit, debit or ATM card
Notice your card is lost or stolen? Please contact us as soon as possible. The quicker you contact us, the sooner we can freeze your account to prevent fraud.
Call (888) 241-2510
Monday–Friday, 7 a.m.–6 p.m. ET and Saturday, 9 a.m.–5 p.m. ET
Traveling outside the U.S.?
For international support, call (909) 941-1398 from a non-mobile phone to report your lost or stolen card. (Please note that this will be a collect call.)
Traveling outside the U.S.?
For international support, call (909) 941-1398 from a non-mobile phone to report your lost or stolen card. (Please note that this will be a collect call.)
Call (888) 241-2510
Monday–Friday, 7 a.m.–6 p.m. ET and Saturday, 9 a.m.–5 p.m. ET
Here's how to dispute a transaction or report fraud on your Self-Help card:
- Call or visit your local branch
- Contact the Self-Help member service center
- Monday - Friday: 7 a.m. - 6 p.m. ET
- Saturday: 9 a.m. - 5 p.m. ET