Note: This information may be useful to any of our members, but it is especially important for Jax Metro members in Jacksonville, Florida since their account numbers have changed in recent months.
When you qualify for a tax refund, the Internal Revenue Service (IRS) can deposit the funds directly into a checking or savings account. This is the safest way to receive the money—but only if the Internal Revenue Service has accurate information. The IRS will need the current account number where your refund will be deposited.
Jax Metro members: Double checking your account number is especially important for you! Your account numbers may have changed since last year. We strongly recommend that you call us to verify your account information!
Jax Metro members: Call our local branches at (904) 360-5100.
All other Self-Help Credit Union members: Call Member Services at 1-800-966-7353.
When you verify your account number, you can also double check the routing number that identifies the credit union. Verifying these numbers is a good idea for any member who has experienced any account changes since last year. If you have even the slightest question about your account numbers, please call us!