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Our Audio banking system is currently down. We are working diligently to resolve these issues as soon as possible. Please use Mobile and Online banking to access your account. We apologize for the inconvenience.

Credit Card Services


Credit Card Reporting and Resources

 If your credit card has been lost or stolen, please call the appropriate number listed below.
Are you a Palmetto Trust debit or credit card holder? For assistance with Palmetto Trust credit cards, click here.

Credit Card Services

Lost and Stolen Reporting

  • 800.966.7353 (7am-6pm ET, M-F and 9am-5pm ET, Sat) to reach the Self-Help CU member services call center
  • 888.241.2510 after hours and on weekends to reach Card Member Security
  • 909.941.1398 from a non-mobile phone line when you're outside of the U.S. (this will be a collect call)
Go to our Lost or Stolen Card Page to file a report.

 

Payment Methods

Mastercard Assistance

  • Identity Theft Alerts. Click on the text link to enroll via the Mastercard website.
  • Mastercard Global Services: call 800-627-8372

Agreement

card services