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Credit Card Services

Credit Card Reporting and Resources

 If your credit card has been lost or stolen, please call the appropriate number listed below.

Credit Card Services

Lost and Stolen Reporting

  • 800.966.7353 (9am-5pm, M-F) to reach the SHCU member services call center
  • 888.241.2510 after hours and on weekends to reach Card Member Security
  • 909.941.1398 from a non-mobile phone line when you're outside of the U.S. (this will be a collect call)
Go to our Lost or Stolen Card Page to file a report.


Payment Methods

Mastercard Assistance

  • Identity Theft Alerts. Click on the text link to enroll via the mastercard website.
  • Mastercard Global Services: call 1-800-627-8372

Disclosures & Agreements

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