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Welcome Alliance CU Members


Welcome
Alliance CU of Florida
Members!

The Alliance CU website has been replaced by the Self-Help CU website, and this web page has been created to help Alliance CU members transition to Self-Help CU.

Please use the information and links provided here to familiarize yourself with the Self-Help CU website including online banking services, rates & fees, branch access, member service resources, etc.

Alliance CU

You're now able to:

  • Log into Self-Help CU online banking using your new username and password
  • Enroll to receive Self-Help CU e-statements
  • Access Self-Help CU's Bill Pay service
  • Download Self-Help CU's mobile banking app
  • Access Self-Help CU's audio banking service (a new feature for Alliance CU members)
  • Conduct member transactions at any Self-Help CU branch

ABOUT SELF-HELP CU ONLINE BANKING ACCESS:

Use the at the top of this page

  • Use your new username and password to gain access
  • For online banking login instructions, please click on this text link > Login Info & Reminder or click on the Login Info & Reminder button below.

For additional assistance, you may contact your local branch during regular business hours and/or use the buttons below to view the materials that were mailed to members prior to the Alliance CU conversion to Self-Help CU.

Self-Help CU's online banking site gives you access to account information, e-statements, Bill Pay, an online loan application resource and much more. There's even a Member Alert feature that allows you to arrange to receive email notifications to track a wide range of account activities.

Cards & Card Services

All Alliance CU debit cards and credit cards remain fully functional.

The card information on the Self-Help CU website DOES NOT APPLY to Alliance CU cards.

Standard

Alliance CU Credit Card Payments

By Phone: (855) 349-2449

Electronically: eCustomer Service

By Mail:
ACU Card Services
PO Box 2711
Omaha, NE 68103-2711

HELOC

Alliance CU HELOC Credit Card Payments

By Phone: (800) 299-9842

Electronically: ezcardinfo portal

By Mail:
Visa Customer Service
PO Box 4521
Carol Stream, IL 60197-4521

NOTE: Beginning March 2 through May 1, 2026, the in-branch payment option for HELOC credit card balance payments is temporarily suspended.

We're Here to Help

If you have questions about your accounts or need assistance during your transition to Self-Help CU, our team is ready to help. Visit a branch near you or give us a call.