NAVIGATING THE SELF-HELP CU WEBSITE Please browse the Self-Help CU site to learn more about the mission, work, products and services of Self-Help CU. The following information is offered as guidance regarding the most often used sections of the website. Click here if you'd like to download a one-page printable guide to the website. Don't need guidance? Continue to the Self-Help CU website home page. NOTE: The Cards section of the Self-Help CU website does not apply to Palmetto Trust cards. So, please visit the Palmetto Trust cards page for information specifically related to all Palmetto Trust cards. Online Banking Log in to Self-Help CU online banking using your new username and password. Enter your username and password into the Member Login box on the upper right corner of the Self-Help CU website. Contact a representative of Palmetto Trust or Self-Help CU if you need assistance with username and password credentials. Palmetto Trust branch contact numbers: Assembly: (803) 252-0258 Bush River Road: (803) 750-7999 Self-Help CU Member Services Call Center: (800) 966-7353 ONLINE SERVICES The ONLINE SERVICES menu includes links to a wide range of member services including: LOAN APPLICATIONS Initiate a loan application. Your information is confidential and will be received by a Self-Help CU member services representative. BILL PAY Access Bill Pay to make payment on loans and other bills. E-STATEMENTS Self-enroll to receive e-statements. Once enrolled, use this link to access your statements and notices. MEMBER ALERTS Set up any number of account activity alerts to help you track transactions. Alerts will arrive in the form of email notifications. SEARCHING THE WEBSITE Simply type in the name or phrase of what you're looking for and click the "Enter" key on your keyboard. Then choose from the list of results that appear in response to your entry. ACCOUNT OFFERINGS & INFORMATION ABOUT SELF-HELP Personal/Individual Click on Personal for information about Personal loans, deposit accounts and other products and services for individuals. Business/Nonprofit Organization The Business section features business and nonprofit-related products and services available through Self-Help CU. About Self-Help The What We Do and Who We Are sections are where you can go to learn more about the mission and work of Self-Help. CONTACT SELF-HELP, THE BLOG, ATMs AND OTHER QUICK LINKS Contact Us Fill out the contact form and hit send. The form will be received by a Self-Help CU member services representative. You will receive a reply in a timely manner. Please call a branch of Palmetto Trust if your needs are urgent. Assembly: (803) 252-0258 Bush River Road: (803) 750-7999 Help This is a very useful link for guidance when you need help accessing Self-Help CU services, and for accessing Self-Help CU account forms and applications. Blog Please take a look the Self-Help blog for a quick view of some of the issues and areas of interest being addressed by Self-Help. Locations Find a Self-Help CU branch. ATMs Use this link to access the CO-OP ATM finder. The ATM finder function includes surcharge-free ATMs of the CO-OP network. Invest This section provides information to anyone looking to support Self-Help by making “investment-level” deposits. Rates View our current deposit and loan rates. Join This section provides information on eligibility and access to forms to anyone interested in joining Self-Help. GETTING BACK TO THE HOME PAGE Click on the Self-Help CU logo to get back to the home page from any page of the website. INFORMATION ABOUT THE RECENT SYSTEM CONVERSION Use the following links to view the materials mailed to Palmetto Trust members prior to the system conversion. System conversion booklet Self-Help CU membership and account disclosures. Insurance Coverage on Loan Products Basic Accidental Death and Dismemberment Insurance Provided by Palmetto Trust Effective June 1, 2019, all credit union-provided basic Accidental Death & Dismemberment (AD&D) insurance coverage has been terminated and is no longer in effect. CUNA Mutual Insurance For members who have purchased insurance from CUNA Mutual Insurance Company prior to June 1, 2019, with premium payments that are being deducted directly from the member’s Palmetto Trust account, this insurance may continue without interruption.