Study: Self-Help “Fresh Start” Product Improves Credit Scores Self-Help Holding Webinar on Study March 3 Feb 23, 2016 Contacts: David Beck, Self-Help, 919-956-4495, email@example.com Micheline Savarin, Self-Help, 415-572-2433, firstname.lastname@example.org Oakland, CA – Self-Help today released a study of its Fresh Start product offered by Self-Help Federal Credit Union in California and Chicago, finding that over 70% of borrowers improved their credit scores. The evaluation was conducted by the Center for Responsible Lending (CRL), Self-Help’s nonprofit, non-partisan research and policy affiliate. It was made possible by a MetLife Foundation grant. Of particular note, 32% of borrowers increased their credit scores by enough to qualify for a lower rate auto loan at Self-Help Federal. Over the life of a typical auto loan, these borrowers would save, on average, $3,211 in interest. Self-Help Federal’s Fresh Start is a credit builder loan, functioning more as a savings product. It is intended to help borrowers build or rebuild their credit scores and establish saving habits. Loans range from $500 to $3,000 with six to 24 month terms. The funds go directly into a savings account, instead of to the borrower. The borrower makes monthly payments on the principle and 3% interest. Self-Help reports the payments to credit bureaus, helping borrowers establish a payment history. When the loan is paid off, the borrower receives the loan amount plus the interest earned. Self-Help is hosting an hour-long webinar on Thursday March 3 at 2 p.m. EST (11 a.m. PST) to discuss the study findings. To sign up for the webinar please click here. A full copy of the report is available there. The study’s key findings note that: 70% of Fresh Start borrowers increased their credit score. Borrowers with starting scores below 640, those who started out unscored and younger borrowers saw the greatest credit score increase. Borrowers who were unscored at loan origination were able to build an average score of 643, falling at the bottom of the “average” credit category. For borrowers who improved their existing score, the average gain was 47 points. However, most borrowers (71%) with high initial credit scores (750 and above) experienced a decline in credit score. The number of on time payments is a key driver of credit score improvements. However, over half of Fresh Start borrowers paid off or closed their loan early, likely truncating the loan’s positive credit score benefit. “Overall, the study finds that the Fresh Start loan is quite effective in raising credit scores which provides a lot of promise in terms of replication,” said lead researcher Sarah Wolff. “We also found some areas for improvement that can make the product even more impactful.” Self-Help Federal inherited the Fresh Start Loan program in 2008 after merging with People’s Federal Credit Union in Oakland, California. Self-Help Federal later merged with Mission SF Federal Credit Union, whose credit builder loan was the original inspiration for People’s Fresh Start program. From 2008 – 2014, Self-Help Federal reconciled the legacy loan programs and consolidated them into one loan product offered at all branches in California and Chicago. Self-Help Credit Union in North Carolina now offers a similar credit builder loan. A strong credit score is a passport into the financial mainstream as it is used to determine the terms and eligibility for basic and affordable financial services. Credit is also a factor that landlords, insurance companies and even employers take into consideration when making decisions and setting prices. As a result, many nonprofits and credit unions view credit building as a crucial first step for underbanked populations entering the financial mainstream. While credit builder products are relatively common, there has been little public evaluation of their effectiveness at improving borrower credit scores. “We hope this evaluation will help other organizations learn from our experience,” said Wolff. “To that end, we have detailed our research process, our findings, and our challenges in order to help improve credit building loan programs at Self-Help and elsewhere.” ### About Self-Help Self-Help is a community development lender founded in 1980. It has provided over $6.9 billion in financing to 112,000 families, individuals and businesses underserved by traditional financial institutions. Combined, Federally chartered Self-Help Federal Credit Union and North Carolina chartered Self-Help Credit Union serve over 120,000 people in California, Chicago, Florida and North Carolina and offer a full range of financial products and services. Self-Help’s Center for Responsible Lending is a nonprofit, non-partisan organization that works to protect homeownership and family wealth by fighting predatory lending practices. CRL's work grows directly from its affiliation with Self-Help. Learn more at www.self-help.org, www.self-helpfcu.org and www.responsiblelending.org. ### 2020 News Releases 10/12/20 - Donnetta Collier is the new Financial Capabilities Coach for Self-Help Credit Union in Charlotte 09/18/20 - Self-Help Credit Union Awards 27k in Scholarships 07/17/20 - Seaway, a division of Self-Help Federal Credit Union and Guaranteed Rate, Inc.,. Partner to Expand Mortgage Loan Products To More Chicago Residents 6/12/20 - Self-Help Federal Credit Union names Rafael Morales as Senior Manager, Development Policy and Impact 06/04/20 - A Message from Self-Help CEO Martin Eakes to our Members, Partners and Communities 02/28/20 - Self-Help Credit Union Invests in Students Who Give Back to our Community 02/26/20 - Self-Help, NCC Development Initiative Partnership for Affordable Housing in Rocky Mount 02/05/20 - Self-Help Credit Union Announces Merger with First Legacy Community Credit Union 01/21/20 - Self-Help Credit Union Raleigh Branch Set To Open January 23 2019 News Releases 12/17/19 - Self-Help Credit Union Announces Merger with Turbine Federal Credit Union 11/04/19 - Free 'Know Your Rights' Event for People with Disabilities 10/14/19 - Self-Help Federal, Fresno, Grand Reopening 10/11/19 - Self-Help Credit Union is coming to Raleigh 09/19/19 - Affordable housing loan fund launches in Durham 08/13/19 - Trump Administration’s New “Public Charge” Rule Could Harm Low-Income Immigrants 07/29/19 - Self-Help Credit Union Announces 2019 Scholarship Winners 07/15/19 - Grand Opening Celebration Self-Help Credit Union, Charlotte 04/01/19 - Self-Help Offers Scholarships for Students Who Give Back To Our Community 03/27/19 - Imagine: the future of homegrown entrepreneurship 03/25/19 - March 30: Grand Opening, Angier Business and Children’s Center 02/11/19 - Self-Help Apopka Grand Opening Continues Legacy of Community Trust 02/11/19 - Free Disability Rights, Assistive Technology Event in Asheville, Feb 27 02/11/19 - Free Disability Rights, Assistive Technology Event in Morganton, Feb 26 01/31/19 - Black History, Black Entrepreneurship: Couple Launches Independent Pharmacy in Historic East Durham 01/24/19 - National Baptist Convention Embarks on National Campaign 01/14/19 - Self-Help Offers Hardship Loans to Furloughed Federal Employees 2018 News Releases 12/13/18 - New Video Explores Legacy of Bakersfield Credit Union First Founded by Cesar Chavez 09/25/18 - CommunityWorks Federal Credit Union Joins Self-Help To Benefit Members, CommunityTo Benefit Members, Community 08/24/18 - The MacArthur Foundation invests in Seaway, a division of Self-Help Federal Credit Union 08/07/18 - Newell Named President of Seaway, a Division of Self-Help Federal Credit Union 05/23/18 - Self-Help Credit Union, Mangum Street Grand Rededication (Durham) 2017 News Releases 09/19/17 - Self-Help Announces Third Annual "Bringing It Home" Conference in Asheville, NC 06/29/17 - In Senate Committee Hearing, CRL Lays Out Consumer Plan For GSE, Housing Finance Reform 06/13/17 - Florida’s Jax Metro Credit Union Merges with Self-Help Credit Union effective June 1 03/13/17 - Self-Help to Acquire Selected Branches of Former Seaway Bank in Chicago 2016 News Releases 09/13/16 - Family Federal Credit Union in Wilmington, CA Merges with Self-Help Federal Credit Union 07/13/16 - Self-Help Credit Union Announces 2016 Education Scholarships Winners 06/27/16 - Self-Help Announces DTC-eligible Term Certificates for SRI Investors 04/19/16 - Revolution Mill Media Event on Major New Tenant Thursday April 21, 8.30 am 04/14/16 - Self-Help Credit Union Announces 2016 Community Education Scholarships 04/13/16 - Self-Help Credit Union and Greater Piedmont Credit Union Announce Merger 03/10/16 - Lease Signing Ceremony Tuesday, 3pm March 14 between Renaissance Community Co-op and Self-Help 02/23/16 - Study: Self-Help “Fresh Start” Product Improves Credit Scores 02/03/16 - Florida’s Community Trust Federal Credit Union Merges with Self-Help Federal Credit Union 2015 News Releases 12/02/15 - CDFIs Craft3, Self-Help Complete Second On-Bill Repayment (OBR) Loan Sale 11/19/15 - Self-Help Credit Union Report: Racial Disparities in Marijuana Enforcement Undercut Durham Progress 11/17/15 - Grand Opening Thursday for Fresno’s Self-Help Federal Credit Union Branch 10/14/15 - Revolution Mill Hosting Media Tour Tuesday, October 20 at 10 am 10/01/15 - Self-Help’s Choice Community Credit Union Adopting Self-Help Credit Union Name 09/15/15 - National Cooperative Bank, Self-Help Federal Credit Union Team Up to Finance Los Angeles’ With Love Market & Café 09/14/15 - Self-Help Credit Union Hosts Brevard Branch Open House 08/24/15 - Self-Help Closes $4.6 Million Loan to Minneapolis’ Eastside Food Co-Op 08/17/15 - Statement on Julian Bond’s Passing by Self-Help CEO Martin Eakes 08/06/15 - Self-Help Credit Union “Adopt a Backpack” Drive Up and Running 07/28/15 - Self-Help Ventures Fund Ramps Up Construction On 45-Acre Revolution Mill SIte 07/14/15 - Self-Help Ventures Fund Ramps Up Construction on 45-Acre Revolution Mill Site 07/09/15 - Self-Help Credit Union Announces Education Scholarships Winners 06/11/15 - Renaissance Shops Groundbreaking Tuesday, June 16 at 10:30 am 04/09/15 - Durham Co-op Market Ribbon Cutting at 2pm Saturday 03/17/15 - Grocers on Wheels, Self-Help Credit Union Borrower, in Durham Today! 02/13/15 - Self-Help Credit Union Hosting New Economy Conference on March 18th About Self-Help Self-Help is a leading national community development financial institution headquartered in Durham, NC. Since 1980, Self-Help has provided over $8.5 billion in financing to 150,000 families, individuals and businesses. It helps drive economic development and strengthen communities by providing responsible financial services; lending to individuals, small businesses and nonprofits; developing real estate; and promoting fair financial practices across the nation. Through its credit union network, Self-Help serves over 150,000 people in California, Florida, Illinois, North Carolina, South Carolina, Virginia, and Wisconsin. The nonprofit Center for Community Self-Help is the umbrella organization for the Self-Help family of nonprofit organizations, which includes Self-Help Credit Union, Self-Help Federal Credit Union, Self-Help Ventures Fund and the Center for Responsible Lending.